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Cash Management Operations Director

19029817 Requisition #


CBRE, is the largest commercial real estate company in the world and is comprised of several business lines including leasing services, capital markets, valuations & advisory services, and property management; with regional and global capabilities in all major markets around the globe. Within property management, our CBRE Property  Management Accounting offers world-class accounting and financial reporting solutions including accounts payable, accounts receivable and treasury management customized to meet each client’s accounting needs.   We serve a broad range of commercial real estate owners, including institutions and investors with office, industrial and retail assets, by providing unique expertise in every aspect of commercial real estate management.


To be successful, our professionals must continually collaborate, share knowledge, provide innovative solutions and deliver exceptional service to our client and internal team members.  




Job Summary-


Directs and oversees the strategy and resources associated with cash management, accounts payable and accounts receivable functions as a part of an overall financial reporting department for real estate clients. Builds and maintains strong relationships with banking and other financial institutions needed to provide services to CBRE’s clients.  Implements policies and procedures and ensures compliance with internal and external transaction-based requirements. Provides oversight, direction, and guidance on highly visible and complex process improvement initiatives.  Oversees the department's financial performance through budgeting, analysis and interpretation of business trends.


Essential Duties


Acts as the primary contact for bank relationship managers with all institutions utilized by the department.   Drives negotiations with bank partners for services, pricing, and process.   Reviews a variety of banking and other business documents. Provides expert comments and guidance regarding cash management issues.


Identifies client and business needs for improving services. Sets strategic direction for national cash management initiatives


Oversees the development and analyzes KPIs (Key Performance Indicators) for cash management and financial operations teams to ensure team metrics are being met. Reports to executive leadership on the effectiveness of the metrics and provides recommendations for changes. Identifies business trends and proactively adjusts resource plans.


Serves as a member of the sales team representing Client Accounting Services in the pursuit of new business. Develops responses to RFPs and attends and participates in sales pitches to present accounting solutions. Works directly with clients on transition of new work and consulting services on banking and financial operations related projects. Maintains professional knowledge through industry conferences and networking.


Partners with other department leaders to develop strategies related to improving services for our clients and enhancing processes for employees.  Develops strategies for better utilization of technology to streamline Accounts Payable, Accounts Receivable and Cash Management functions.


Ensures projects are completed within a given timeframe and budget. Responsible for setting/managing department deadlines and goals.


Ensures teams operate in a culture of continuous process improvement as well as supporting CBRE’s Respect, Integrity, Service and Excellence values.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


Bachelor's degree (BA/BS) or Master's degree in a related field of work or equivalent work experience. Typically has 10-15 years of related experience and/or training. A minimum of 8 years of progressive management experience.


Lean Six Sigma Green, Orange or Black Belt certification preferred. Project management training and/or certification preferred.


Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. 


Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.


Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.


Advanced knowledge of computer software, hardware and systems integration. Expert knowledge of financial management systems and theories related to management of technology platforms.

Focus on project planning and execution within time and budget constraints. Adept at problem solving and decision making. 

Requires a high level of commitment to customer service. Must work well under pressure with proactive approach to routine and non-routine occurrences. Advanced organizational skills, attention to detail, and openness to new ideas and procedures.


Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.


À propos de CBRE (NYSE : CBG) : Chez CBRE, vous détenez les moyens de définir votre cheminement professionnel. Profitez de la souplesse du milieu de travail que vous offre notre entreprise mondiale de grande envergure. Travaillez dans un milieu inclusif et collaboratif avec le soutien de vos coéquipiers. Venez découvrir l’avantage Employés de CBRE.

Classée au Fortune 500 comme chef de file mondial des services immobiliers, CBRE emploie plus de 70 000 professionnels qui fournissent des résultats exceptionnels pour leurs clients dans plus de 60

pays.  En matière d’immobilier, CBRE voit du potentiel partout. Nous visons donc à convertir fierté en force, dépenses en performance et propriété en prospérité. Visitez CBRE.com. 

Profil canadien

À propos de CBRE (NYSE : CBG) : À CBRE, vous pouvez définir votre cheminement professionnel. Profitez de la souplesse que vous offre notre entreprise d'envergure mondiale. Découvrez notre avantage Employés!

CBRE Limitée, un employeur souscrivant au principe de l'égalité d'accès à l'emploi, encourage tous les candidats potentiels à postuler, indépendamment de leur race, origine nationale ou ethnique, couleur, âge, religion, sexe, orientation sexuelle, état de famille, identité ou expression de genre, invalidité et autres états et conditions protégés par les lois fédérales, provinciales et territoriales applicables. Nous offrons des mesures adaptées aux candidats qui le demandent. Si vous avez besoin de mesures adaptées pour avancer dans le processus de recrutement, contactez le Service des RH de CBRE à hrsccanada@cbre.com mailto: hrsccanada@cbre.com ou au 1-866-388-4346.

Chef de file mondial des services immobiliers, CBRE fournit des résultats exceptionnels à ses clients dans plus de 60 pays. Visitez www.cbre.ca

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