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Host Workplace Experience Leader

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Administration/Operations
📅
19030230 Requisition #
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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE


HS Diploma or GED required. Bachelor's degree (BA/BS) or other relevant vocational training preferred. Minimum of 10 years related (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service) roles preferred. Previous supervisory & customer service experience preferred.


CERTIFICATES and/or LICENSES


None


COMMUNICATION SKILLS


Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.


FINANCIAL KNOWLEDGE


Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.


REASONING ABILITY


Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.


OTHER SKILLS and/or ABILITIES


Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.

Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.


SCOPE OF RESPONSIBILITY


Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.


SAFETY


Complete at a satisfactory level all required and assigned HSE training

Follow all activity policies and procedures, including all HSE related requirements at all times

Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

Report any condition which you feel could result in an accident or injury and / or stop work if required


In addition:


1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:

a. Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders

c. Support stop work authority when it is exercised in good faith

d. Communicate any / all potential workplace hazards and workplace procedures


As a Manager:


1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:

a. Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders

c. Support stop work authority when it is exercised in good faith

d. Communicate any / all potential workplace hazards and workplace procedures

PROFIL DE L’ENTREPRISE

À propos de CBRE (NYSE : CBG) : Chez CBRE, vous détenez les moyens de définir votre cheminement professionnel. Profitez de la souplesse du milieu de travail que vous offre notre entreprise mondiale de grande envergure. Travaillez dans un milieu inclusif et collaboratif avec le soutien de vos coéquipiers. Venez découvrir l’avantage Employés de CBRE.



Classée au Fortune 500 comme chef de file mondial des services immobiliers, CBRE emploie plus de 70 000 professionnels qui fournissent des résultats exceptionnels pour leurs clients dans plus de 60

pays.  En matière d’immobilier, CBRE voit du potentiel partout. Nous visons donc à convertir fierté en force, dépenses en performance et propriété en prospérité. Visitez CBRE.com. 

Profil canadien

À propos de CBRE (NYSE : CBG) : À CBRE, vous pouvez définir votre cheminement professionnel. Profitez de la souplesse que vous offre notre entreprise d'envergure mondiale. Découvrez notre avantage Employés!


CBRE Limitée, un employeur souscrivant au principe de l'égalité d'accès à l'emploi, encourage tous les candidats potentiels à postuler, indépendamment de leur race, origine nationale ou ethnique, couleur, âge, religion, sexe, orientation sexuelle, état de famille, identité ou expression de genre, invalidité et autres états et conditions protégés par les lois fédérales, provinciales et territoriales applicables. Nous offrons des mesures adaptées aux candidats qui le demandent. Si vous avez besoin de mesures adaptées pour avancer dans le processus de recrutement, contactez le Service des RH de CBRE à hrsccanada@cbre.com mailto: hrsccanada@cbre.com ou au 1-866-388-4346.


Chef de file mondial des services immobiliers, CBRE fournit des résultats exceptionnels à ses clients dans plus de 60 pays. Visitez www.cbre.ca

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