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Administration/Operations
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19020164 Requisition #
JOB SUMMARY  

Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.


ESSENTIAL DUTIES AND RESPONSIBILITIES  

Receives and directs incoming calls to appropriate personnel and voicemail.

Greets and announces clients, applicants and visitors. Follows security procedures for recording guests, suppliers and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking.

Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed.

Coordinates catering for meeting and events. May negotiate pricing and menus. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.

Performs general clerical duties associated with distributing office faxes, packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.

Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.

Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.

Maintains records and logs of service requests and tracks their status.

Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITIES  

No formal supervisory responsibilities in this position.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE  

HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.


CERTIFICATES and/or LICENSES  

None.


COMMUNICATION SKILLS  

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.


FINANCIAL KNOWLEDGE  

Ability to calculate simple figures such as percentages.


REASONING ABILITY  

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.


OTHER SKILLS and ABILITIES  

Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.


SCOPE OF RESPONSIBILITY  

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

PROFIL DE L’ENTREPRISE

À propos de CBRE (NYSE : CBG) : Chez CBRE, vous détenez les moyens de définir votre cheminement professionnel. Profitez de la souplesse du milieu de travail que vous offre notre entreprise mondiale de grande envergure. Travaillez dans un milieu inclusif et collaboratif avec le soutien de vos coéquipiers. Venez découvrir l’avantage Employés de CBRE.



Classée au Fortune 500 comme chef de file mondial des services immobiliers, CBRE emploie plus de 70 000 professionnels qui fournissent des résultats exceptionnels pour leurs clients dans plus de 60

pays.  En matière d’immobilier, CBRE voit du potentiel partout. Nous visons donc à convertir fierté en force, dépenses en performance et propriété en prospérité. Visitez CBRE.com. 

Profil canadien

À propos de CBRE (NYSE : CBG) : À CBRE, vous pouvez définir votre cheminement professionnel. Profitez de la souplesse que vous offre notre entreprise d'envergure mondiale. Découvrez notre avantage Employés!


CBRE Limitée, un employeur souscrivant au principe de l'égalité d'accès à l'emploi, encourage tous les candidats potentiels à postuler, indépendamment de leur race, origine nationale ou ethnique, couleur, âge, religion, sexe, orientation sexuelle, état de famille, identité ou expression de genre, invalidité et autres états et conditions protégés par les lois fédérales, provinciales et territoriales applicables. Nous offrons des mesures adaptées aux candidats qui le demandent. Si vous avez besoin de mesures adaptées pour avancer dans le processus de recrutement, contactez le Service des RH de CBRE à hrsccanada@cbre.com mailto: hrsccanada@cbre.com ou au 1-866-388-4346.


Chef de file mondial des services immobiliers, CBRE fournit des résultats exceptionnels à ses clients dans plus de 60 pays. Visitez www.cbre.ca

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