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Billing Supervisor - FacilitySource

20021252 Requisition #

Supervise processes for client billing, assist with billing questions/problems both internally and externally and perform other departmental duties as necessary.


Research and follow up on aging vendor work orders with the IFM Billing team

Train, coach, and support billing coordinators in processing high levels of billings per month

Train, coach, and support lead billing specialists in developing leadership skills

Manage communication between the accounts payable and operations departments on escalated client and service provider inquiries

Review and Action assigned team's summary reports weekly

Review and Action assigned team’s daily workflow reports

Review and approve time cards and PTO requests, and manage team calendars.

Promote and manage process improvement projects through completion

Knowledge, Skills & Abilities:

Advanced Microsoft Excel

Prior Billing, Accounts Receivable, or Accounts Payable experience required

Prior financial analysis, revenue management, or project management experience preferred

Services Industry billing experience a plus

Proficient computer skills


Excellent communication skills – verbal and written

Able to manage multiple timelines and deadlines


High School Diploma

Bachelor’s degree preferred

5+ years of directly related experience

US Company Profile

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (based on 2019 revenue). The company has more than 100,000 employees (excluding affiliates) and serves real estate investors and occupiers through more than 530 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.

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