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Director, Learning and Development

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Human Resources
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19000411 Requisition #
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POSITION SUMMARY:


Responsible for directing the organization's Learning and Development programs. Plans and implements all tactical and strategic activities related to learning and development.

DUTIES & RESPONSIBILITIES:


Manages, strategizes, and prioritizes Learning and Development (L&D) training programs in three key areas; Learning Resources, Content and Curriculum Development, or Learning Platform Operations.


Leads and develops team(s) of learning professionals in three key areas to deliver learning solutions.


Using a consultative approach, communicates with business unit leaders and HR Leadership to understand internal client’s learning needs – uses this input to assess/evaluate, build, borrow or buy learning solutions that meet organization learning needs.


Ensures proposed learning solutions fit within clearly defined budgetary parameters prior to delivery of learning solutions to internal client.

 
Leverages existing vendor relationships for learning solutions related to purchased, developed or facilitated content. Properly vets’ new vendors, as needed.


Responsible for the production of CBRE | FACILITYSOURCE University programs (learning objectives, strategy, content development, logistics and coordination)


Responsible for facilitating learning programs, as needed, additionally is responsible for developing subject matter experts (SMEs) into facilitators.


Serves as change agent as it relates to the implementation of new learning programs, tools, resources, and vendors and ensures effective utilization.


Partners with business leaders, HR peers and L&D peers globally to understand learning needs and develop solutions with shared learning content.


Perform other duties as assigned.


Provide formal supervision to individual employees within single functional or operational area. Approves subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.


Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime.


Prepares and delivers performance appraisal for staff.


Mentors and coaches team members to further develop competencies.


Leads by example and models’ behaviors that are consistent with the company's values.

SKILLS & QUALIFICATIONS:
Knowledge, Skills & Abilities:

 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


The requirements listed below are representative of the knowledge, skill, and/or ability required.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Excellent written and verbal communication skills.


Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.

 
Ability to effectively present information.


Ability to provide excellent internal and external customer service.


Strong interpersonal skills.

 
Ability to write reports, manuals, speeches and articles using distinctive style. Ability to work effectively with key employees, top management, and client groups to take desired action.


Advanced skills with Microsoft Office Suite. Ability to learn and become proficient in use of company's Learning Management System (LMS). Must work well under pressure with proactive approach including managing multiple deadlines and changing project scope/direction.


Proficiency in Learning Success Factors, company’s Learning Management System (LMS).


EDUCATION & EXPERIENCE:


Bachelor’s degree (BA/BS) from a college or university in human resources or related field is required.


Minimum of 7-9 years required, with 4 years’ experience in learning and development related responsibilities, such as; needs assessments, program design, and curriculum development, etc.


Advanced skills with Microsoft Office Suite. Ability to learn and become proficient in use of company's Learning Management System (LMS).


Must work well under pressure with proactive approach including managing multiple deadlines and changing project scope/direction.

 
Proficiency in Learning Success Factors, company’s Learning Management System (LMS).

US Company Profile

About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.


CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.


As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 80,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

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